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Declaration on accessibility

Fuschlsee Tourismus GmbH endeavours to make its websites and mobile applications accessible in accordance with § 4c of the Salzburg Accessibility Act for the implementation of Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to the following websites and mobile applications: fuschlsee.salzkammergut.at. The last update of the accessibility data was checked on 29 April 2025 and there are the following notes:

 

1. notes on operation and accessibility

a) Access keys

To make page navigation easier, we have included access keys to the important page areas on all pages. To avoid conflicts with existing operating system shortcuts, the numeric keys have been assigned here. The following access keys are available:

0 to the homepage
1 to the navigation
2 to the content
3 to the contact
4 to the sitemap
5 to the search
6 to the top of the page
7 to the imprint
8 to the position display

Depending on the browser and operating system, use the above key in combination with a special control key:

  • Internet Explorer: Alt + [key]
  • Firefox: Alt + Shift (Windows and Linux) or Ctrl (Mac) + [key]
  • Google Chrome: Alt (Windows), Ctrl + Opt (Mac) or Alt + Shift (Linux)
  • Opera: Shift + Esc opens a context menu where the available access keys are listed. These are confirmed with Enter

b) Responsive web design

Our website is optimised for a wide range of output devices (mobile phone, tablet, desktop computer) thanks to the responsive web design. The content elements (e.g. images, page layout, size) are automatically optimised for the best possible readability and adapted to the respective display size.

c) Operation with the keyboard

The main menu can be operated using the keyboard (up, down, right and left arrows). The picture gallery (lightbox) can be closed with ESC. For accommodation, catering, tours, sights etc., the tabs and accordions can be opened and closed using Tab and Enter.

d) Accommodation search

Please note the increased loading time when searching for freely available accommodation for a specific period. Various accommodation providers are queried here. The accommodation can be filtered according to various criteria. There is no "Submit" button here. The accommodation data is automatically reloaded here.

 

2. status of compatibility with the requirements

These websites and mobile applications are partially compatible with the Web Content Accessibility Guidelines (WCAG) 2.1 - AA or the accessibility requirements according to DIN EN 301 549 V2.1.2, edition 2018-08, due to the following incompatibilities / exceptions.

 

3 Non- / partially accessible content

The content listed below is not or only partially accessible for the following reasons

a) Incompatibility / disproportionate burden

  • PDF and Word documents (especially older documents) used on the websites are not accessible. If you require content from one of our PDF or Word documents, please contact us. We will endeavour to provide you with the information in another form.
  • The videos used on our websites are currently not barrier-free. The adaptation represents a disproportionate burden in terms of accessibility regulations. We endeavour to make the videos accessible as soon as possible.
  • All images should be accessible for screen reader users via alternative texts. If, in exceptional cases, an image is not described with an alternative text and the content is therefore only partially accessible, please let us know.
  • We endeavour to write our texts largely without abbreviations and foreign words. We also try to avoid cumbersome sentence constructions. If you find a text difficult to understand and therefore only partially accessible, please contact us. We will endeavour to provide you with a version that is easy to understand.
  • Lists such as accommodation lists, event lists, catering lists, POI lists, offer lists, location and region lists and the report lists are based on structured data from TOURDATA and are currently only partially accessible. If a website user makes a restriction for a list using a filter function, the contents of the results are automatically reloaded (using the AJAX function). This poses a problem for people with visual impairments who use screen readers. Screen readers do not notice any changes to content that has already been read. The improvement of our lists is planned for 2021.

 

b) The content does not fall within the scope of the applicable legislation

  • Recorded time-based media, such as video and audio media, published before 23 September 2020
  • Interactive maps are currently not accessible. However, you will find the information from the map accessible on our website.
  • Third-party content: Our websites are partly based on the content of a decentralised tourism database. Our content partners are required to provide texts and media in an accessible form. However, no statement can be made regarding the compatibility of this third-party content with accessibility regulations.

 

c) Other information

  • Spam protection / Recaptcha: We require a so-called "Re-Captcha" function for our contact forms to protect against spam and mass e-mails. This is not barrier-free. If you are unable to use a form due to this function, please send us an email to info@fuschlseeregion.com or call our Fuschlsee holiday information centre on +43 6226 8384.

4. queries and suggestions

Fuschlsee Tourismus GmbH attaches great importance to the ongoing adaptation and optimisation of its websites and mobile applications. If you have any questions about the operation of the website or suggestions about the content, please send an e-mail to: info@fuschlseeregion.com.

We will check your enquiry and inform you of the result and the measures taken or planned within 2 months. Enquiries about the content of websites and mobile applications that are exempt from the obligation to fulfil accessibility requirements and are not accessible will also be answered within 2 months.

 

5 Enforcement procedure

If our information in connection with disproportionate burdens is not satisfactory, the following enforcement body can be contacted:

Anti-Discrimination Office Salzburg
ABZ - Haus der Möglichkeiten
Kirchenstraße 34
5020 Salzburg
office(at)antidiskriminierung-salzburg(dot)at
Phone 0676 8746 6979

 

 

TOSC5 experience widget 3.6.2025

Information in accordance with the Accessibility Act (BaFG)

Information in accordance with the Accessibility Act (BaFG)

Declaration on accessibility

feratel media technologies AG endeavours to make the TOSC5 experience widget accessible in accordance with the Accessibility Act (BaFG) as amended to implement Directive (EU) 2019/882 of the European Parliament and of the Council of 28 June 2025 on the accessibility of websites and mobile applications.

 

This accessibility statement applies exclusively to the TOSC5 experience widget (booking and information widget) integrated on this website.

Status of compatibility with the requirements

The TOSC5 experience widget is partially incompatible with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.1" due to the following incompatibilities and exceptions.WCAG 2.1" or with the applicable European Standard EN 301 549 V 3.2.1 (2021-03).

Content that is not accessible

The content listed below is not accessible for the following reasons

a) Incompatibility with the BaFG

  • C.9.1.1.1 - For some non-textual content presented to you, there is no equivalent textual alternative that fulfils the same purpose;
  • C.9.1.3.1 - In some cases, information, structure or context conveyed by the presentation of pages cannot be determined programmatically (or is not available via text);
  • C.9.1.3.2 - In some cases, where the order in which content is presented affects its meaning, this is only visual and not structural;
  • C.9.1.4.3 - The visual presentation of text and images containing text does not always have the required minimum contrast ratio, with the exceptions provided for in the regulations (e.g. logos);
  • C.9.1.4.10 - Content that does not require a two-dimensional representation (e.g. data tables or maps) is not rearranged when resized;
  • C.9.2.1.1 - Some features cannot be activated via the keyboard (or a similar input interface);
  • C.9.2.2.2 - Some animations, flashing, sliding or self-updating information are automatically started, have a duration of more than five seconds or are presented in parallel with other content, there are no mechanisms to stop or hide them;
  • C.9.2.4.3 - On some web pages that can be traversed sequentially and where navigation order affects meaning and functionality, some objects that can receive focus do not receive it in an order that preserves their meaning and functionality;
  • C.9.2.4.6 - headers and/or labels do not sufficiently clarify content or functionality;
  • C.9.3.3.2 - In some cases, no labels or instructions are provided when the content requires user input;
  • C.9.4.1.2 - In some cases, the user interface components (including: elements of a form, links and scripted components...), name, role, status, properties and values are incorrect or not set, or the user and their assistive technologies are not notified when these change;
  • C.9.4.1.3 - In some cases, status messages are not presented to the user in a way that assistive technologies can interpret them without shifting focus;

b) Disproportionate load

Making the PDFs contained in the TOSC5 experience widget accessible and creating the accessibility statement in plain language currently represents a disproportionate burden. They are therefore an exception.

c) The content does not fall within the scope of the applicable legislation

A version in sign language is not mandatory.

Preparation of this accessibility statement

This declaration was prepared on 3 June 2025.

The assessment of the compatibility of the TOSC5 experience widget with the BaFG for the implementation of the requirements of Directive (EU) 2019/882 was carried out in the form of a review in accordance with WCAG 2.1 at conformance level AA in May 2025.

 

This declaration was updated on 3 June 2025.

Feedback and contact details

The offers and services via the TOSC5 experience widgets are constantly being improved, exchanged and expanded. Usability and accessibility are very important to us.

If you notice any barriers that prevent you from using our TOSC5 experience widget - problems that are not described in this statement, shortcomings in terms of compliance with accessibility requirements - please let us know by e-mail. We will review your enquiry and contact you as soon as possible.

Please send us all messages and suggestions to EMAIL. Please describe the problem and provide us with the URL(s) of the website or document concerned.

Please contact us:

  • E-mail: [info@fuschlseeregion.com]
  • Telephone number: [+43 6226 83784]
  • [any other incoming@fuschlseeregion.com]

We will review your enquiry and get back to you within [2] days.

Enforcement procedure

If you do not receive a satisfactory response from the above-mentioned contact option, you can lodge a complaint with the Social Ministry Service of Upper Austria.

Contact:

The complaints are examined by the Social Ministry Service to determine whether they relate to violations of the provisions of the Accessibility Act, in particular deficiencies in compliance with the accessibility requirements, by the federal government or an organisation attributable to it.

If the complaint is justified, the Social Ministry Service must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the existing deficiencies.